The business conditions define in more detail and specify the rights and duties of the Seller and the Buyer. All contractual relationships are entered into in compliance with the rule of law of the Czech Republic. When the contracting party is a consumer, the relationships not provided for by the Business Conditions shall be governed by the Civil Code (No. 40/1964 Coll.) and the Act of Consumer Protection (No. 634/1992 Coll.), everything as amended by subsequent legal regulations. When the contracting party is a businessperson, the relationships not provided for by the Business Conditions and related to businesspersons shall be governed by the Commercial Code, No. 513/1991 Coll.), everything as amended by subsequent legal regulations.
By the moment of entering into the Purchase Agreement, the Buyer shall be bound by the Business Conditions and expresses consent to them. By entering into the Purchase Agreement, the Buyer confirms to have been acquainted with these Business conditions and to agree with them. The Buyer is alerted to the Business Conditions in sufficient manner before the actual implementation of the Order and has thus the possibility to get acquainted with them. These Business Conditions constitute an integral part of the Agreement entered into. The Agreement is entered into in Czech; if no circumstances at the Seller’s or the Buyer’s side prevent it, the Agreement can be entered into also in another language understandable to the Parties.
The deliveries of the goods shall be implemented in as short term as possible, usually within ten workdays; the delivery term can be longer in exceptional cases. The fulfilment of the delivery is considered as the delivery of the article to the address of destination. The transport of the address of destinations shall be ensured by the Seller. The consignment of the goods shall include the tax document (invoice) and the instructions for use of the product.
We provide for delivery of goods all over the world. We distinguish the costs for the transport of the goods by the selected way of transport.
Liability for defects of the goods
The Buyer shall read carefully the guarantee conditions including the Czech instructions before the first use and subsequently follow that information consistently; failing that, the Buyer shall run the risk to damage the thing by incorrect use and not to be able to make any claim for the defect within the Buyer's right resulting from the liability for defects. The guarantee period shall start running by the day of takeover of the thing by the Buyer.
If the Buyer is not a consumer, the Buyer shall inspect the goods immediately at their reception. In case any damage is detected, a record of the damage shall be written down and the Seller shall provide an adequate discount from the delivery or deliver another flawless product. Any later complaints with regard to mechanical damage of the product cannot be acknowledged any more.
The consumer should take those steps in own interest as well in order to avoid later problems resulting from the liability for defects occurred in consequence of transport, when it will be assumed at any complaint that the consumer has accepted the delivered goods without reservation.
For sale of consumer goods, the legal guarantee period shall be 24 months, but a longer guarantee period may be defined by a declaration in the warranty card. The guarantee shall not cover common wear and tear of the thing caused by its habitual use. Therefore shorter life of any product with regard to the above stated wear and tear of the thing caused by its habitual use cannot be considered a defect, which shall be considered in case of any complaint.
Personal data protection
BETA obchodní společnost, s.r.o. respects your private life and follows Act No. 101/2000 Coll. on protection of personal data and information.
We do not provide your data to third parties. The personal data of the customers are fully protected against misuse. The customer, by entering into the Agreement, consents to processing and gathering of the customer's personal data in our database after successful fulfilment of the Agreement, until the customer expresses disagreement with such processing in written. Such processing and gathering of personal data can be used for the purpose of possible offer of business and services to the customer by the Seller in future. The customer shall have the right of access to the customer's personal data and the right to their correction including further legal rights according to § 21 Act No. 101/2000 Coll., on personal data protection. The provision of personal data by the data subject is voluntary, but their communication is a condition to enter into the Purchase Agreement or any other commitment.
Data you enter at registration
You as customer must state the following data at your registration. If you are a natural person, the following data:
• Name and surname
• Full postal address
• E-mail address
This information is indispensable for your identification as the Buyer. We use them to implement and account your payment for the purchased goods, to deliver the goods correctly and to communicate with you.
If you require the delivery of the orders to an address different from the one stated above, you can state an alternative delivery address. If you buy as corporate person, you must state also the following data on your company:
• Company name
• Full postal address
• E-mail address
• IČO (ID No.)
• DIČ (VAT No.)
These data will allow us performing the indispensable accounting operations, making the tax document usually required by both parties, or possibly identifying your payment made by bank transfer.
Explanation of concepts
Supplier / Seller: is the person who acts, at entering into and fulfilling the agreement, within his or her trade or other business activity. It is a businessperson who delivers products or provides services to the Buyer directly or through other businesspersons.
Buyer: the consumer is the person who does not act, at entering into and fulfilling the agreement, within his or her trade or other business activity. It is a corporate or natural person who buys the products or makes use of the services for other purpose than for conducting business with such products or services.
Buyer who is not consumer: is a businessperson who buys the products or makes use of the services for the purpose of conducting business with such products or services. Such Buyer shall follow the Business Conditions in the extent that applies to the Buyer and by the Commercial Code.
Purchase Agreement: The Buyer’s Order is the proposal of Purchase Agreement and the Purchase Agreement as such is entered into by the moment of delivery of Order confirmation by the Seller. As from such moment, mutual rights and duties shall originate between the Buyer and the Seller.